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Responsible gambling

If you feel that your gambling habits are getting out of control or if you're concerned about the impact of gaming on someone else, we encourage you to take a break from playing with us and seek help.

Setting Limits

You can set daily, weekly, or monthly deposit limits within your account settings. This will prevent you from exceeding your intended spending amount. Please note that these limits are for your protection and should be realistic based on your financial situation.

If you need to take a break from gaming, you can request a "cool-off" period of 24 hours, 72 hours, or up to six weeks within the account settings. During this time, you will not have access to your account, nor will we send any promotional materials.

Self-Exclusion

If you feel that you need a more extended break from gaming or if you're concerned about your addiction, please consider self-excluding yourself for up to 12 months. Once the period has expired, you can reach out to our support team to have your account reactivated.

During the exclusion period:

  • You will not be able to access your account
  • We will block any new registration attempts
  • Our marketing materials will no longer be sent to you

External Support

We encourage you to seek help from external organizations that specialize in providing support and guidance on responsible gaming.

  • GamCare: A leading charity based in the UK offering free confidential advice and support for anyone concerned about their own, or someone else's, gambling.
  • BeGambleAware: A British-based organization aimed at preventing problem gamblers by providing information and resources to help individuals control their spending habits.
  • Gambling Therapy: An online service that provides a safe space to discuss your concerns with trained therapists.

Disconnection from Gaming Industry

In case you need an immediate break, there is a UK-wide scheme called GAMSTOP. This allows you to self-exclude yourself from all licensed gambling operators in the country.

Remember that these tools are for your protection and should be used responsibly to maintain control over your gaming habits.